 |
Order Processing:
You will receive order conformation from Pay Pal or Google Checkout upon successful payment conformation.
If you pay via Pay Pal, you will receive an additional order conformation email from us when we receive your order. Pay Pal users will receive a notification from us when your order is ready to ship and you will receive a shipping notice containing tracking details.
Google Checkout users will receive a notification from Google Checkout when the item is shipped. Sometimes, this notification will not include tracking details . Tracking details will be available in your order information as soon as we receive them from the various shippers. Basic orders are generally processed within 1 business day of order receipt. Baskets , swags baby gifts , and creations are made after they are ordered will require an additional 24 hour processing time. All orders are typically ready for shipping within 2 business days of orders receipt.
Pay Pal users will be notified immediately if a product has become unavailable due to inventory discrepancies and will be given options for completing or cancelling such orders. Google checkout must be cancelled if we are unable to complete the order within our fulfillment agrement timeframe.
SHIPPING: You will be notified via email of shipping status and tracking and tracking details as soon as they become available. Google checkout users may need to visit their personal accounts to obtain tracking information. Orders will ship via UPS or USPS standard ground (6-10) days unless expedited shipping is requested, and payment is rendered.
Returns: Your satisfaction is important. We will accept returns of items within 7 days of tracked receipt . Returned items will be refunded minus shipping costs. Buyer will also be responsible for return shipping of items
If you receive a damaged item we must be notified within 24 hours of tracked receipt ! After 24 hours, the buyer will be responsible for return shipping of said items.
|
